The Grand Sapphire Hotel in Almaty is a spacious and clean venue with a great value. the rooms have high ceilings, and the location is just next door to many good restaurants. the staff are pleasant, making it a great overall experience.

Location near the airport, Kazakhstan and the old city center...

Magnificent and wonderful location for visiting restaurants and cafés. Walking distance to a shopping mall and a local market across the street. Nice building and rooms with high ceiling. Excellent food including coffee, cereal and oatmeal at the breakfast.

The staff here were amazing and accommodating, providing excellent service with flexibility.

I stayed here for 2 nights and dined at the outdoor restaurant which had a nice menu at reasonable prices, the location was superb being situated in the old city center, and the view was spectacular.

We loved the central location of this hotel, right in the heart of the city. It was easy to get around and find nearby cafes for breakfast or public transport. The cleanliness of the hotel was also impressive, and the staff were polite and attentive.

Nothing negative to say.

This hotel is located in the city centre, making it convenient for exploring the area. It is also close to the biggest shopping mall in the city, which is a great bonus for those looking to shop. The rooms have high ceilings and feature stylish designs, creating a comfortable and trendy ambiance. I especially appreciated the queen size bed, which ensured a good night's sleep. Additionally, the breakfast offered a variety of dishes to choose from, satisfying different tastes.

While everything was great, there was one small area that could be improved upon.

This hotel offers great value for money, with reasonable prices and attention to detail. The location is fantastic, with a nearby cafe for breakfast and a public park within walking distance or a short cab ride away. The staff provide excellent service and the rooms have high ceilings with stylish design, featuring comfortable queen size beds. The breakfast options are varied and delicious, with a range of different dishes to choose from.

No specific negative aspects mentioned in the given reviews.

We recently stayed at this place and had a wonderful experience. The location of this hotel is superb! It’s not far from the biggest shopping mall in the area, and there’s a public park nearby too. We really appreciated the variety of services offered here, including room service, car hire, and housekeeping. The staff were attentive, friendly, and always willing to help. We also loved the spa and wellness centre, which had an indoor swimming pool, sauna, steam room, and more.

We highly recommend this hotel to anyone looking to stay in this area.

I had a pleasant stay at a centrally located hotel in Almaty, with many cafes and restaurants nearby. The rooms were nice and the value for money was good.

Great location, lots of cafes and restaurants nearby. Close to city center and parks. Polite and attentive reception. Clean rooms, albeit small.

Nothing, everything was great.

This hotel was an incredible value for the price! Its location was unbeatable, right in the heart of the city. the room was new, clean, and air, conditioned with a comfortable bed. the restaurant offered good food with a lot of variety. the bathroom was spotless and the staff was incredibly friendly. Plus, the airport transfer was prompt and hassle, free. I appreciated the fitness center and pool, which were all clean and well, kept.

The breakfast was quite disappointing. It lacked variety and didn't taste great, but it was still edible.

The hotel offered a great experience for our Easter vacation. The staff was friendly and accommodating, making sure we were well taken care of. The location was perfect, just a short walk away from popular tourist spots and some amazing restaurants. We also enjoyed the free breakfast and the comfortable beds provided in our rooms.

There were also some downsides to our stay. The cleanliness of the room could have been better, with some noticeable dust and stains on the floor.

This hotel in the old city center is definitely worth considering for your stay in Almaty. The stylish design and high ceilings of the rooms create a comfortable and luxurious atmosphere. The staff are friendly and attentive, always ready to assist with any requests. Additionally, the location is ideal, right in the heart of the city, providing easy access to various attractions and restaurants. The breakfast offered is diverse, with different dishes to choose from, ensuring a satisfying start to your day.

All aspects of this hotel were satisfactory.